Privacy Policy

PRIVACY POLICY OF VESCENT LLC
UPDATED FEBRUARY 2025

1. INTRODUCTION

Vescent LLC ("Vescent," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our users, including teen girls (ages 13-17) and near-peer mentors (ages 18-24). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application and services.

Vescent complies with the Children’s Online Privacy Protection Act (COPPA) for users under 13, the General Data Protection Regulation for Kids (GDPR-K) for users under 16 in the EU, and the California Consumer Privacy Act (CCPA) where applicable.

If you have questions about this policy, please contact us at hello@vescent.co.

2. TYPES OF DATA COLLECTED

We collect the following types of personal data:

  • Personal Information: Email address, cell phone number, name, username, birthdate, grade, state of residence.

  • Technical & Usage Data: Cookies, device information, IP address, pages visited, time spent on the app.

  • Profile & Interaction Data: Community engagement, mentor-mentee interactions, feedback, survey responses.

  • Sensitive Data: Vescent does not collect sensitive health data but may process self-reported mental wellness responses for mentorship matching purposes.

Parental Consent (For Users Under 13)

For users under 13, parental or guardian consent is required before account creation. Parents may review or delete their child’s information by contacting us at hello@vescent.co .

3. HOW WE USE YOUR DATA

We use collected data to:

  • Provide and improve our services, including mentorship matching and personalized content.

  • Facilitate safe peer-to-peer communication and engagement.

  • Monitor and analyze usage trends via Google Analytics.

  • Send newsletters or updates (with opt-out options available).

  • Ensure compliance with legal and safety obligations.

Crisis Intervention & Safety Monitoring

If we believe a user is at risk of self-harm or harm to others, we may share information with licensed mental health professionals or crisis intervention services where legally permitted.

4. DATA SECURITY & RETENTION

How We Protect Your Data

We implement industry-standard security measures, including:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest.

  • Access Controls: Restricted access to personal data only for authorized personnel.

  • Regular Security Audits: Periodic reviews of our data protection practices.

How Long We Keep Your Data

Personal data is retained only as long as necessary for its intended purpose:

  • User account data: Retained until the user requests deletion.

  • Analytics data: Retained for up to 12 months.

  • Crisis intervention records (if applicable): Retained for legally required durations.

Users can request account deletion by emailing hello@vescent.co .

5. DATA SHARING & THIRD-PARTY DISCLOSURE

We do not sell personal data. However, we may share limited user data with:

  • Service Providers (e.g., cloud hosting, email communication, analytics tools like Google Analytics).

  • Legal Authorities (if required by law or in emergencies related to user safety).

  • Crisis Support Services (only if a user is at imminent risk of harm, in compliance with legal and ethical guidelines).

For a full list of third-party service providers, contact hello@vescent.co .

6. USER RIGHTS & CONTROLS

Users have the right to:

  • Withdraw Consent: Opt out of marketing communications or data collection (where applicable).

  • Access & Update Data: Request a copy or correction of their personal data.

  • Delete Data: Request permanent deletion of their personal data.

  • Restrict Processing: Limit how their data is processed.

  • Lodge a Complaint: File concerns with a data protection authority if rights are violated.

Users can exercise these rights by contacting hello@vescent.co .

7. COOKIES & TRACKING TECHNOLOGIES

Vescent uses cookies to:

  • Improve user experience and app functionality.

  • Analyze user interactions to enhance services.

Users can manage cookie settings in their browser. We do not support "Do Not Track" (DNT) requests but comply with applicable privacy laws.

8. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Users will be notified via the app or email of major changes. The last updated date will always be posted at the top of this page.

9. CONTACT INFORMATION

If you have questions or requests regarding this Privacy Policy, contact us at:

📧 Email: hello@vescent.co
📍 Address: Atlanta, GA
🌐 Website: vescent.co